Smooth operational processes and a reliable workforce are the main pillars of every security company. With high client expectations, a rapidly changing threat landscape, and the labour-intensive nature of the business, it’s never been more important to automate your processes.
Thankfully, several security workforce management tools have emerged to support operations. Having a transparent and accessible tool for monitoring and coordination keeps you and your teams focused and motivated to perform to their fullest potential.
We know that choosing among different software solutions can be a time-consuming process. To help ease your mind and make an informed decision, here’s a checklist of four crucial aspects to consider when selecting the right security workforce management solution for your company.
Different security workforce management solutions can help you address different business needs. Determine what your company needs are, and see if the solution you are considering can fulfil your requirements:
Some security workforce management solutions provide enhanced functionalities which would be a plus for your company. These include:
A good security workforce management software should ensure the following for seamless integration into your operations:
The best way to learn whether the software is suitable is by experiencing it firsthand. While on the trial period, you need to experiment with its features and gauge if they are useful for operations. You should also test how well the software support team can address concerns or questions should the need arise. Determine if the software can deliver in a rapid environment where security threats can happen suddenly, and responses are needed immediately.
With a software solution, you can:
Security Risk Manager (SRM) offers a suite of rapid-response mobile and web applications to make your security operations smarter, enabling you to innovate for more efficient operations. Start a free trial today.
Leslie Tan has held numerous senior positions within product, sales, business development, marketing, and operational teams, spanning a range of industries and in various locations across Asia Pacific.
He has an in-depth understanding of all the strategic and operations functions of a business, including how to develop a group of individuals into a highly productive, unified team.
Before joining Software Risk, Leslie worked for leading global technology and consumer brands and also owned and operated several other businesses.
As COO of Software Risk, Leslie has a broad set of responsibilities—from partnering with the CEO and management team to develop and execute strategic business initiatives, overseeing the day-to-day operations of the business, ensuring compliance with corporate governance, policies and processes, as well as taking a hands-on role in driving all aspects of products/services go-to-market and their performance.
A born and bred Singaporean, with a global mindset, Leslie is a firm believer of the importance of establishing a first-hand understanding of a client’s business to understand their key concerns and objectives and then provide them with a solution to those needs.
With both an undergraduate degree and doctorate in computer science, followed by 10 years of experience as a software engineer and solutions architect, Dennis brings a unique combination of research, teaching, and software engineering expertise to the Software Risk team.
He has worked on both large and small-scale projects and products, as well as consulting to the Australian Department of Defence on intelligence analysis.
Dennis’ passion for technology and solving problems, combined with his qualifications and professional experience, enable him to quickly identify how technology can solve a problem, rather than always relying on people.
He works with his team to develop smart tools that do not rely on language or technical know-how, ensuring accessibility and ease of use.
Dennis and his team of Software Risk software engineers are skilled at assessing client requirements, researching suitable technologies, designing solutions, and developing products.
With a focus on quality, security, and privacy, Dennis’ technology team ensures rigorous testing and evaluation of the features and design before delivering them to market. This commitment provides clients with the certainty that they are investing in a robust and fit-for-purpose product.
(Member of ASIS International)
Software Risk’s Founder, Ian Stewart has a wealth of experience in international executive, strategic, and operational roles across commercial and government sectors. In particular, Ian has spent:
Consequently, he brings significant industry experience and unique expertise to his role as Software Risk’s Founder. Ian has an innate understanding of his clients’ commercial business drivers as well as the logistics and specific demands involved in providing security operations.
It is this experience and understanding that drives his vision of using technology to keep people safe for Security Risk Manager (SRM); providing security companies and in-house security teams with an innovative, effective, and cost-efficient solution to the management of their operational needs.